Privacy Policy

01 Introduction

plus777.com operates as an online gaming platform serving Filipino players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City. As a platform that handles real-money transactions and personal account information, we take our data protection obligations seriously.

This Privacy Policy applies to all personal data collected through the plus777.com website, mobile browser experience, customer support channels, and any other service operated under the plus777.com brand. It applies to all registered players, prospective players who browse the platform, and individuals who contact our support team.

plus777.com acts as the Personal Information Controller (as defined under the Philippine Data Privacy Act of 2012) with respect to the personal data collected through the platform. This means we determine the purposes and means of processing your personal data and are responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

If you have questions about how plus777.com handles your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer using the details provided in Section 13 of this policy.

02 Personal Data We Collect

plus777.com collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Identity and Contact Data

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify that you are at least 21 years of age)
• Residential address (including barangay, city, and province)
• Email address
• Mobile phone number
• Nationality and country of residence

2.2 Identity Verification (KYC) Documents

• Copies of government-issued photo identification (Philippine passport, driver's license, SSS/UMID card, or PhilSys National ID)
• Proof of address documents (utility bills, bank statements, or barangay certificates)
• Proof of payment method ownership (GCash account screenshots, bank statements)
• Selfie photographs taken for liveness verification purposes

2.3 Financial Data

• GCash account details (mobile number associated with your GCash wallet)
• PayMaya account details
• Bank account details for BPI, BDO, and Metrobank transactions
• Transaction history, including deposit amounts, withdrawal amounts, and dates
• PHP wallet balance history

2.4 Gaming Activity Data

• Game session records, including games played, bet amounts, and outcomes
• Bonus and promotion participation history
• Responsible gaming tool settings (deposit limits, loss limits, self-exclusion status )
• Login history, including timestamps and device information

2.5 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Pages visited on plus777.com and time spent on each page
• Referring URLs and exit pages
• Cookie identifiers and session tokens

2.6 Communications Data

• Records of live chat conversations with plus777.com support agents
• Email correspondence with our support team
• Feedback and survey responses you voluntarily submit

03 How We Collect Your Data

plus777.com collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access plus777.com, through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; transaction data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank; fraud prevention data from anti-fraud service providers.
• Publicly available sources: In limited circumstances, we may verify information against publicly available records, such as government databases, to confirm your identity or detect fraud.

04 How We Use Your Personal Data

plus777.com uses your personal data only for the purposes described in this policy. The table below summarizes our primary processing activities:

plus777.com will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate legal basis for the new processing activity.

05 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, plus777.com processes your personal data on the following legal bases:

• Contract performance: Processing is necessary to fulfill our obligations to you as a registered player — including account management, game access, and payment processing.
• Legal obligation: Processing is required to comply with applicable Philippine laws and regulations, including anti-money laundering laws, gaming regulations, and age verification requirements.
• Legitimate interest: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending promotional emails or SMS messages — we rely on your explicit, freely given consent. You may withdraw your consent at any time by updating your communication preferences in your account settings or by contacting our support team.

06 Data Sharing & Disclosure

plus777.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:

6.1 Service Providers

We share personal data with trusted third-party service providers who assist us in operating the platform. These include KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, cloud hosting providers, and customer support software providers. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.2 Regulatory and Law Enforcement Authorities

plus777.com may disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by law or where we have a good-faith belief that disclosure is necessary to comply with a legal obligation, protect the rights or safety of plus777.com or its players, or investigate suspected fraud or illegal activity. This includes reporting obligations to the Anti-Money Laundering Council (AMLC) under Philippine AML law.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of plus777.com's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred.

6.4 With Your Consent

We may share your personal data with third parties in other circumstances where you have given your explicit prior consent to such sharing.

07 Data Retention

plus777.com retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AML record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
• KYC documents: Retained for a minimum of five (5) years after account closure or the completion of the last transaction, whichever is later.
• Gaming activity records: Retained for a minimum of three (3) years from the date of each gaming session.
• Customer support communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for dispute resolution.
• Technical and usage data: Retained for up to twelve (12) months from collection, after which it is anonymized or deleted.

When personal data is no longer required, plus777.com will securely delete or anonymize it in accordance with our data disposal procedures. Anonymized data — which can no longer be linked to an identifiable individual — may be retained indefinitely for statistical and analytical purposes.

08 Cookies & Tracking Technologies

plus777.com uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and support security functions. The types of cookies we use include:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences, such as your preferred language, display settings, and responsible gaming tool configurations.
• Analytics cookies: Collect anonymized data about how players use plus777.com — such as which pages are visited most frequently — to help us improve the platform. This data does not identify you personally.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and device fingerprinting for account security purposes.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of plus777.com. Strictly necessary cookies cannot be disabled as they are essential to the operation of the platform.

09 Data Security

plus777.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and plus777.com servers
• Encryption at rest for sensitive personal data and financial records stored on our servers
• Multi-factor authentication options for player accounts
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security audits and penetration testing conducted by independent security professionals
• Intrusion detection systems and 24/7 security monitoring
• Staff training on data protection and information security best practices

While plus777.com takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect that your account has been compromised, please contact our support team immediately.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, plus777.com will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act and its implementing rules.

10 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by plus777.com. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13.

11 Children and Minors

plus777.com is strictly an adult gaming platform. Real-money gaming services are available only to individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. plus777.com does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and return any deposited funds in accordance with applicable regulations. If you believe that a minor has registered an account on plus777.com, please contact our support team immediately so we can take appropriate action.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. plus777.com supports the responsible use of such tools and cooperates with efforts to protect minors from exposure to gambling content.

12 Changes to This Privacy Policy

plus777.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.

The "Effective Date" at the top of this page indicates when the current version of the Privacy Policy was last updated. We encourage you to review this policy periodically to stay informed about how plus777.com protects your personal data. Your continued use of the platform after the effective date of any revised policy constitutes your acceptance of the changes.

Previous versions of this Privacy Policy are available upon request by contacting our Data Protection Officer.

13 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by plus777.com, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy.

You also have the right to lodge a complaint directly with the Philippine National Privacy Commission (NPC) if you believe that plus777.com has violated your data privacy rights. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.

When contacting us about a data privacy matter, please include your registered username, a clear description of your request or concern, and any relevant details that will help us respond efficiently. We are committed to resolving all privacy-related inquiries promptly and transparently.